Shipping Policy
Last updated July 24, 2026
Every order is made to order. This policy explains how long production and delivery take, where we ship, and how to track your order.
Made to order
We do not hold inventory. Each card is custom-printed for you after you order, so there is a production step before your order ships.
Processing and delivery estimate
Production plus transit typically takes about 2 to 6 weeks from the time you order to the time your package arrives. This is an estimate, not a guarantee, and can vary with order size, production volume, and carrier timing.
Where we ship
We currently ship to the United States only. Orders with a non-US shipping address cannot be completed.
Fulfillment and your address
Orders are produced and shipped by a fulfillment partner located outside the United States. We share your shipping address with that partner so they can produce and deliver your order, and you consent to this at checkout. Any customs handling for standard orders is managed as part of fulfillment.
Tracking
When your order ships, we email you tracking information and update the status on your order page. You can view your order status at any time using the link in your confirmation email.
Delays
Customs, carrier issues, and periods of high demand can cause delays beyond our estimate. If your order is significantly overdue, contact us at hello@cardproxies.com and we will look into it.
Address accuracy
Please make sure your shipping address is correct at checkout. We are not responsible for orders delayed or lost due to an incorrect or incomplete address. If you notice a mistake, contact us as soon as possible and we will try to correct it before production begins.
Lost or damaged shipments
If your order arrives damaged, or tracking indicates it was lost in transit, contact us within 14 days of the delivery estimate. See our Refund Policy for how we resolve these cases.